What We Collect And Why
vip4 collects the details needed to open and run your account: your mobile number, device details, login timestamps and the transaction references generated when you deposit through bKash, Nagad or Rocket. We don't store your wallet PIN or password — those stay inside the bKash, Nagad
-
1
or Rocket app itself, and we only see the confirmation reference once a transfer clears. Cookies on our site and app remember your session so you don't have to log in every time you switch between browser and app, and they help us spot unusual account
-
2
activity. How this data can be processed, shared or retained depends on the applicable law in your region, and access to vip4 itself depends on local law and eligible regions — we don't assume the same rules apply everywhere. We keep transaction and identity-verification records only
-
3
as long as needed to resolve a withdrawal query or answer a support ticket, then they're phased out of active systems. If you want a copy of what we hold on your account, or you'd like a record corrected, our support team can walk you through
-
4
the request. We don't sell your data to outside advertisers, and any provider we share data with — for account verification or fraud checks — is bound to use it only for that purpose.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.